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have no fear!

We're Happy to Help

Our support team is small, but powerful!

COMMON PRE-SALE QUESTIONS

Is Conversion Cats essentially replacing LeadPages?
It’s 100% up to you.  You can add as many opt-ins and create as many landing pages within the Conversion Cats theme using our built-in templates and functionality.  That being said, you can still use LeadPages too!  So if you really like LeadPages and want to keep using it for certain opt-in popups, etc., then do it!

What if I decide it’s not for me?
You can cancel anytime within your free trial period, no questions asked.

COMMON TECHNICAL QUESTIONS…

Issues with links not working?
Go to Settings > Permalinks > don’t change anything > click Save (sometimes this little magic trick works!)

Site is running slow…
First, try to deactivate plugins one-by-one to see if the site speeds up after you deactivate each.  Deactivate a plugin, then click through your site.  If it’s still slow, deactivate another and click through your site.  Repeat and see if you find the one plugin that is causing your site to run slow.

If that doesn’t work, then this is likely a hosting problem.  Each server is different and we cannot control hosting unfortunately, so this would be something you should first ask your host about.  We would recommend asking them if they have caching options they can add to your server to help with the speed and performance.

Styles are super weird all of a sudden…
Did you recently install a new plugin?  Often times, other plugins that are not coded properly can cause conflicts with themes.  We first recommend deactivating (not deleting) your plugins one-by-one to see if you can find the culprit.  If that doesn’t work, let us know!

 

Still need help?  No problem!
Send us an email at support@conversioncats.com.